We are an international online shop for standard automation technology and instrumentation products. Our perspective and strategy have been being among the lowest-price online shops around the world.
Our customers are the main focus of our company – that’s why we rely on the Trusted Shops seal of approval, which secures our customers’ protection, and as well creates transparency about our services. Our goal is to guarantee small and medium-sized companies a simple and fast purchasing process with competent advice from professionals along each and every step of purchase also quick and safe delivery of the merchandise.
We have a team of more than 20 software, electrical and mechanical engineers that serve as our primary sales force and technical support staff.
If you know what you’re looking for and you are sure of it, you can quickly and easily go online to place an order in our website. However, if you have any question or you aren’t completely sure about what you need or what will work best in your system, then contact us!
Our engineers will work with you to find the best solution and equipment for your unique situation and, once you’ve made your purchase, they will continue to provide support for the life time of that product.
Who we are targeting
Our target groups are small and medium sized companies in the fields of mechanical engineering, construction and development, manufacturing as well as electrical trades and public institutions such as universities, for instance. We sell our products exclusively through our website (e-ishop.com), via telephone, fax, e-mail and other online platforms. We feel like having a sales team in the field with a network of branch offices all around the globe and costly trade fair presentations are an unnecessary cost and expense. The resulting cost advantage is completely directed toward you. Only in this way will you save on small quantities from the very first piece without surcharge.
The right product for you
Our aim is to offer you a well-rounded selection in the field of automation technology and instrumentation. At the same time the portfolio remains limited in scope so that all products have sufficient quantities in stock and to ensure we can provide you with excellent technical support for all products. Therefore and for avoiding confusion we consciously avoid identical products from different manufacturers and provide you a pre-selection. We are also happy to help you with the conversion of products. Through this you save time and money for your convenience – because your benefit is our aspiration!
What our customers say
We are pleased about the more than 400 satisfied and pleased customers who have happily taken up our product offerings and services and are thankful for 4.87/5.00 stars. This is confirmed by our “outstanding” Trusted Shops Customer Rating with five out of five stars in all three categories: Delivery, merchandise and Customer services. Fast delivery, good service with live chat and technical specialist expertise, along with comprehensive information about the delivery after the order are therefore particularly appreciated.
what we promise to our customers
Honest, up-front pricing on our products that we believe are a good value for our customers. If you find a better price elsewhere, just inform us. We’ll try our best to beat it.
As a multi-vendor seller, we’ll find the best product for your needs-and what can make your system work excellent-not what might meet a sales quota! Personal, friendly customer care. No automated systems … just professional, live, friendly service that have only one goal: finding and providing you the best of the best.
We guarantee your satisfaction. If you buy a product and are unhappy or dissatisfied with it for any reason, you can return it for a full or partial refund (excludes special orders).